How we collect, use, and protect your data.
Last updated: April 9, 2026
Kompetar is operated by Vynapse (vynapse.ai), which serves as the data controller for the personal information collected through this service.
Account information: When you create an account, we collect your name, email address, and password (stored as a bcrypt hash, never in plain text).
Competitor data: The competitor names, domains, and page URLs you add to your workspace. We also store snapshots of publicly available competitor web pages that you choose to monitor.
Usage data: Basic usage information such as login timestamps and feature interactions to improve the product experience.
Alert preferences: Your notification settings including Slack webhook URLs and email preferences.
We use the information we collect to:
We use the following third-party services to operate Kompetar:
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
Your data is stored in a PostgreSQL database with encryption at rest. Passwords are hashed using bcrypt with a minimum work factor of 12. Authentication uses JWT tokens with short-lived access tokens and rotating refresh tokens.
We implement industry-standard security measures including HTTPS encryption, parameterized database queries (preventing SQL injection), and rate limiting on API endpoints.
We retain your data according to the following schedule:
| Data Type | Retention Period | Details |
|---|---|---|
| Account data | Duration of account | Name, email, and profile information retained while your account is active |
| Page snapshots | 90 days | Raw page content automatically purged after 90 days via scheduled cleanup |
| Change history | Duration of account | AI-generated summaries and classifications retained for historical analysis |
| Alert logs | Duration of account | Records of sent notifications for your reference |
| Authentication tokens | 14 days (max) | Refresh tokens expire and are rotated automatically |
If you delete your account, we will remove your personal information and all workspace data (competitors, pages, snapshots, changes, alert preferences, and alert logs) within 30 days. Authentication tokens are revoked immediately. Some anonymized, aggregated data may be retained for product improvement purposes.
You have the right to:
To exercise any of these rights, contact us at support@kompetar.com
Kompetar monitors only publicly accessible web pages that you explicitly select. We do not access password-protected content, private APIs, or any non-public resources. Our monitoring is functionally equivalent to a user visiting a public webpage in a browser.
We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a prominent notice on the service. Continued use of Kompetar after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us at support@kompetar.com
Join the teams that get notified about competitor changes in real time, not real late.